At Aggarwal Dairy Udyog, we aim to provide you with fresh and high-quality dairy products. However, due to the perishable nature of our items, our return and refund policy is as follows:
Products once delivered cannot be returned unless they are damaged, spoiled, or incorrect.
Customers must inform us within 24 hours of delivery with proof (photo/video).
If your claim is approved, we will issue a refund to your original payment method within 5–7 working days.
In case of COD, refund will be processed via bank transfer or store credit.
Wherever possible, we may offer a replacement product instead of a refund.
We cannot accept returns/refunds for products that were stored incorrectly after delivery or consumed partially.